HOW WHITE GLOVE DELIVERY WORKS
When you order a product with White Glove Delivery (also called Platinum Delivery*), your order will be delivered and set up in your home on the same day by appointment.
After your order is placed, we will send it into the manufacturer who will provide an estimated ship date for the shipping carrier to deliver the product to the white glove company. We will email you shipping information as soon as we receive it. The delivery date in your shipped email is when the product(s) will arrive at the white glove company’s warehouse, not your home.
Once they receive the product(s), the white glove company will reach out to you within 5-10 business days to schedule your delivery & setup appointment. They will call the phone number you provide to us at checkout.